 |
Categories |
 |
|
 |
Labels |
|
|
|
|
|
Quick Find |
|
|
|
Information |
|
|
|
| Conditions of Use |
 |
|
|
1. General conditions
1A. Sending an order to BYN means the acceptance by the client of these legal conditions.
No condition sent by the customer can be different from the ones expressed by BYN unless it has been previously accepted and confirmed in written by BYN
1B An order is not definitive till it has been accepted by BYN
2. Prices
2.1. Published prices are valid except there is a printing mistake. Prices with VAT included.
Shipping costs not included.
3. Payment conditions
3.1. The products will be paid by credit card or bank transference under the conditions that BYN agrees with the client.
4. Shipments
4.1. BYN will not send any product till BYN accounts dept. has confirmed that payment has been sent or that the request to pay for instalments has been accepted.
4.2. Delivery is considered to be made when the transport company has delivered the products to the client and the client has signed a document confirming the delivery. Client must check the products upon receipt and write any justified claims in the document of confirmation of delivery.
4.3. BYN does not compromise to urgent shipments. Delivery times mentioned by BYN are rough and BYN will take all the measures to respect them. However a delay will not mean the cancellation of the order neither a compensation for delay. Any penalty clause for delay written by the client in his order will not be valid following what is mentioned in point 1.1. of these legal conditions.
4.4. BYN will always try to send the orders by national transport companies. However, BYN keeps the right to use any other way of transport if it should be necessary to fulfil its compromise.
- The price of a shipment for a complete order to any place in Spain will be of 5 EUR, orders over 20 EUR will not pay transport cost (Vat included)
- The price of a shipment for a complete order to any place next countries (Portugal, France, Italy, Belgium, Germany, Holland, U.K., Denmark, Finland, Sweden, Austria and Greece) will be of 9 EUR, orders over 40 EUR will not pay transport cost (Vat included)
- The price of a shipment for a complete order to any place in U.S.A./Canada will be of 18 EUR, orders over 100 EUR will not pay transport cost (Vat included)
- The price of a shipment for a complete order to any place in the rest of the world will be of 25 EUR, orders over 200 EUR will not pay transport cost (Vat included)
4.5. BNY keeps the rigth to send the orders in instalments.
4.6. The conditions of sale, on sales made on the Blanco y Negro Music, S.A. web site are according to the Incoterm DDU (Delivery & Duties Unpaid). This means that the delivery charges, are included but not any costs which are derived from customs clearance, these costs must be paid by the receiver of the goods.
5. Returns
5.1. BYN will not accept any claim after 15 working days on invoice date
5.2. BYN will only accept returns for defective material and in that case BYN will send the same product again in perfect conditions.
5.3. BYN will not accept returns if the packaging of the product is not the original one and these are not kept in perfect conditions. The original packaging must be protected in the way that the product is received in perfect conditions, and it is forbidden the use of seals and adhesive tapes.
5.4. Any return must be authorised by BYN. To do so the customer must request to BYN with an e-mail to tienda@blancoynegro.com a return number authorisation (RMA number) mentioning the reason for the return and invoice number.
5.5. Once the client has received the RMA number, he wil send the products to the address mentioned by BYN. Costs of this transport will be paid by the client.
6. Guarantees
6.1. All the products that BYN sells have a guarantee period mentioned in the product or what the manufacturer establishes (in this case it is the manufacturer who takes care of the guarantee of the products).
6.2. The guarantee will not be valid under the following situations:
- Blows and/or innapropriate transport
- Damages due to natural catastrophes like storms, floods, lightnings, earthquakes, fires, etc.
6.3. All the controls during the guarantee period will be made in BYN offices.
6.4. When the client has received the RMA number, he must pack the products correctly and will send them to the address mentioned by BYN. Costs of this transport will be paid by client.
7. Limitation of responsability
7.1. THE DETAILS GIVEN IN THIS SITE BY BYN ARE ONLY FOR INFORMATION AND FOR THIS REASON BYN DOES NOT ACCEPT ANY RESPONSABILITY ON ITS CONTENTS (LIKE IT COULD BE THE ADAPTATION OF A PRODUCT FOR A CONCRETE PURPOSE). ALSO BYN DOES NOT GRANT THAT THE INFORMATION PROVIDED IN THIS SITE IS RELIABLE, COMPLETE OR UPDATED.
7.2. BYN is not responsible of the contents of other webs linked to this site. The risks derived from checking those pages correspond exclusively to the client who will have to follow the terms and conditions for using them.
7.3. Prices, qualities, and availability of the products sold by BYN can change without warning.
8. Force Majeure
8.1. The parties will not fall into any responsability due to any fault caused by Force Majeure.
9. Submission
9.1. BYN hopes that any disagreement that may arise can be solved in a friendly way. If this is not possible, the client is expressly submited to the jurisdiction of the Courts of Barcelona to be solved. |
|
 |
|
|
| 0 items |
|
|
|
|
Bestsellers |
|
|
|
|
|
|
|
Languages |
|
|
|
